faq

FAQ section

Welcome to our FAQ section. Here you will find the answers to the questions that users ask us most frequently. We hope they can help you make the most of our services.

If you cannot find the documents relating to your booking, please contact us or write to us urgently at info@apuliarentals.com

To request an option for the structure you can contact us and we will try to satisfy your request based on availability: remember that you can option a structure for a maximum of 48 hours.
In case of problems during booking, you can contact us and we will help you solve the problem; pay attention to any restrictions e.g. minimum number of nights, availability, n. of guests, etc…

Yes, it is possible to request the home chef service in your villa: contact our staff for more information and the available options.

Yes, it is possible to request extra cleaning or linen change (there is an extra cost).

Our Villa Experts team is a fundamental part of our service. With a passion for our places and unrivaled local knowledge, he helps ensure that our support for our guests before their arrival, during their stay and after their departure is one of the best services in our region.
Our Villa Experts not only know every single corner of our villas but will be at our guests' side, welcoming them to check in at our facilities and to assist and organize fantastic itineraries and unique experiences in the area, surprising them with thoughtful touches.

In case of changes or special requests, please contact us on our assistance number 0831 1707059
WHAT DOCUMENTS WILL ARRIVE AFTER PAYMENT OF THE BALANCE?
After booking confirmation, our system will automatically send the rental agreement and property rules. Our Villa Expert will contact you 20 days before your arrival.

The closest airports are in Bari and Brindisi.

Apuliarentals offers its customers exclusive holidays in unforgettable villas located in the heart of Puglia. All our structures are carefully selected by our staff and only 10% of the properties viewed become part of our portfolio. Our selection standards respond to high standards of quality and comfort in perfect union with the beauty of Apulian architecture. We specialize in selecting Trulli and Farmhouses with gardens and swimming pools for exclusive use, typical of our territory and which possess the charm of the warm Apulian soul, for an unforgettable stay to spend in company.

All our facilities have swimming pools and exclusive spaces; there are no other guests or sharing spaces. Inside our villas you will be able to enjoy all the facilities present in our advertisements, tidying up service, final cleaning and bed/bath linen provision, an initial basic supply kit will always be available at the entrance of our guests.

Check-in from 4.00pm to 9.00pm (there is an extra cost for arrivals after 9.00pm); check-out by 10.00 - if you want to stay longer or need to leave your luggage at home, we can find a solution based on availability.