faq

FAQ section

Welcome to our FAQ section. Here you will find the answers to the questions that users ask us most frequently. We hope they can help you make the most of our services.

Our headquarters is in Ostuni, in Corso Cavour n. 29.

All general booking conditions are present in the online confirmation form before payment.

In the exclusive use facilities there will be no other guests outside of your group.

No, we only accept reservations consistent with the number of beds allowed in the structure

Yes, for security reasons it is necessary to register the presence of all guests (even newborns).

Each property has its own conditions: most of our properties provide arrivals and departures on Saturdays in the July-August period, while in other periods it is also possible to book for weekdays;

Yes, it is possible: you can find us on well-known channels such as Booking.com, Airbnb, VRBO, but we also collaborate with other agencies and distribution channels;

Restrictions such as the minimum number of nights often depend on the period and the structure: you can contact us to check whether it is possible to book a shorter stay.

Yes, the calendar is always updated and synchronized with all active reservations.

Yes, in the facility you will find: set of bath towels, sheets and pillowcases, pool towels.