Do I have to hand over the security deposit upon arrival at the villa?
Payment of the security deposit is required (exclusively by credit card/PayPal) as a guarantee in case of accidental damage; payment must be made before arriving at the facility.
WHAT IS THE EASYRENT GUARANTEE?
The EASYRENT Guarantee, payment of which is mandatory at the time of booking, allows the customer not to pay the security deposit upon payment of the balance or upon arrival and to have EuropAssistance coverage in the event of accidental damage caused to the property during his stay ( up to the maximum value indicated and with the foreseen limitations).
The value of the prize (and the related maximum amount) is defined for each villa by APULIARENTALS, is published on the relevant property pages of the site and is explicitly indicated during the booking process, before any purchase confirmation.
Coverage starts from the moment the tenant receives the keys to the property and ends when he returns them at the end of the stay. Before leaving the property, the owner of the property must verify with his guests that the state of the property is unchanged compared to the time of check-in.
If during the rental of the property during the stay, accidental damage occurs to its goods, EuropAssistance will compensate the costs that the owner incurs for the replacement or repair of the damaged goods. In the event of accidental damage caused by customers, the owner must sign the relevant form indicating any damage that has occurred with truthful, accurate and complete declarations.
In this case, in order to be insured and have the owner proceed with opening the claim to the EuropAssistance company, the customer is required to sign the form to acknowledge and confirm the damage caused, after which nothing else will be requested from the customer.
The policy provides for a relative deductible of €100.00: claims with a value equal to or less than this amount will not be considered, those with a higher value will be considered in full.
Damages of less than €100.00 will be charged to the credit card issued as a guarantee by the guest.
Claims caused or caused by: a) fraud are excluded from coverage; b) failure to comply with the rules indicated in the rental contract signed with the Agreement Contractor; c) natural and atmospheric events of an extraordinary nature; d) war, invasion, military occupation, insurrection, revolution, confiscation or requisition, strikes, riots or popular movements, looting, acts of terrorism and vandalism; e) transmutation of the nucleus of the atom, radiation caused by the artificial acceleration of atomic particles. f) caused by frost, humidity, dripping, lack of or insufficient maintenance, fire, explosion and burst; g) theft; h) caused by wear and tear; i) breakage or damage to collections, collections and works of art in general; l) due to defects for which the manufacturer or supplier must be held liable by law or contract; m) which occur in premises used for offices, commercial establishments and industrial activities; n) loss or damage to furniture not belonging to the owner. Furthermore, the following are excluded: o) rentals not for tourist purposes; p) Cleaning costs.